[Resolved]  Zebpay — zebpay not refunding rs.25, 000/-

Address:Mumbai City, Maharashtra, 400010

I have transfer rs.25, 000/- to zebpay on 10/1/2018.
It is almost 26 days, they say razorpay account is closed where i transferred as express transfer.
Almost after more than 50 emails they said your refund will be done by kotak mahindra, but no reponse.
Before 1 week i received message from razorpay that your refund has been initiated, but after 3 days they again replied "due to account closures of cryptocurrency merchants, we have settled the amount to zebpay and the amount has to be refunded by zebpay"
From 2 days zebpay is fooling me and not refunding me.
Please take some serious action.

Regards
Yusuf ghadiyali
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Feb 17, 2023
Complaint marked as Resolved 
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