Zee Tv — account not activated

I paid rs99 for one month premium subscription
So far account not activated. Sent payment details vide ticket no. 578325. No response and ticket closed. Raised complaint again vide ticket no. 579916. Sent details again. Ticket again closed stating details not received. Attaching the payment details

Apple subscription confirmation
1 month all access pack
Zee5 - shows live tv & movies
1 month all access pack (1 month)
₹ 99
Dear vinod,
This email confirms your subscription purchase:
Subscription 1 month all access pack
App zee5 - shows live tv & movies
Content provider z5x global fz-llc
Date of purchase 16 october 2019
Subscription price ₹ 99/month
Payment method mastercard... 5137
Your subscription will renew at ₹ 99 unless you cancel by 15 november 2019.
To learn more or cancel, review your subscription.
Sincerely,
Apple
For help with subscriptions and purchases, visit apple support.
Privacy: we use a subscriber id to provide reports to developers.
Apple
Apple id summary • terms of sale • privacy policy
Copyright © 2019 apple inc.,
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Sir

The contact numbers pertaining to Zee tv displayed in the web is not functioning

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