Zee Tv — not able to view zee5 in my phone though i have my plan all access validity till march 2020

Address:560073

Hi alfred here..
My ticket no - 438969.
Please see the attachment of invoice.
And last 2 month's not able to watch anything in my smartphone.in 40 second it says unfortunately stopped. And gets minimised.. Today also i uninstaled
And installed again and the same results.
Unfortunately stopped.
Please view the attached file and do the needfull asap.

Thanks
Alfred
[protected]
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I am not able to open any movie.serial or any content available in zee5 app on my TV although I have subcribed for the premium pack
The Zee5 App is working fine on my mobile
And till yesterday it was also working fine on my TV
But suddenly it had stopped working on my tv and I am unable to view or open anything on my Zee5 App on my TV

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