Zee Tv — payment deducted but subscription not updated

I have paid an amount of rs 99 towards monthly subscription of zee5 for my account [protected] on september 16, 2018. The money has been paid through upi. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.
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Zee tv you were doing a maha episode of ganpati bappa on 17 September and what were the songs and danc performances going on their DILBAR and belly dance performance have you any shame
Its a religious prayer (puja) and u r doing belly dance performance do a prompt action as per the earliest

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