[Resolved] Zee Tv — payment made to zee5 but subscription not received

 
3 Reviews
India
 vineetjuneja on Sep 2, 2018
I have paid an amount of rs 499 towards annual subscription of zee5 for my account [protected] on 2nd sept 2018. The money has been paid through credit card. A successful transaction sms has also been received from credit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

payment made to zee5 but subscription not received
Complaint marked as Resolved Sep 3, 2018
ZEE TV has renewed my subscription for 1 year as paid. Thanks for the quick response.

Complaint Status


[Sep 02, 2018] Zee TV customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Thanks !! the complaint has been resolved, i have got what was expected. Thanks !!
Hi have made payment of RS. 99 for two months subscription but plan is still not active and asking to make payment again and again.

You can find attachments below.. I request you to either active the plan or else refund the amount on priority.

Wrost experience !!!

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    Customer satisfaction rating
    3%
    Complaints
    287
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    10
    phone
    +91 44 2814 4964
    +91 44 3919 4000
    +91 44 2814 4963
    location
    No 150 & 151 Alpha Centre 2nd Floor & 3rd Floor, North Usman Road, T Nagar, Chennai, Tamil Nadu, India - 600017
    Zee Tv - payment made to zee5 but subscription not received