[Resolved] Zee Tv — payment made to zee5 but subscription not received

vineetjuneja

from Noida, Uttar Pradesh

Website:

www.zee5.com

I have paid an amount of rs 499 towards annual subscription of zee5 for my account [protected] on 2nd sept 2018. The money has been paid through credit card. A successful transaction sms has also been received from credit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

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Sep 3, 2018

Complaint marked as Resolved

ZEE TV has renewed my subscription for 1 year as paid. Thanks for the quick response.

Zee TV customer support has been notified about the posted complaint.

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Comments

vineetjuneja

from Noida, Uttar Pradesh

Thanks !! the complaint has been resolved, i have got what was expected. Thanks !!

Manisha Ganghas

from Hyderabad, Telangana

Hi have made payment of RS. 99 for two months subscription but plan is still not active and asking to make payment again and again.

You can find attachments below.. I request you to either active the plan or else refund the amount on priority.

Wrost experience !!!