Zee Tv — zee5 premium subscription not showing

I have subscribed to zee 5 and my amount got deducted for 1 year subscription and still i have no access to watch the premium content. Please help me out. Everytime i try to subscribe again it shows me payment failure and try again. I am frustrated because of their weak app support. This is such a big firm and are cheating on their customers. Please try to fix my problem as soon as possible
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Hello my account debited for zee 5 premium pack but still my package not activated following are the transaction details details please solve same problem as soon as possible
A/c NN27973 debited for Rs 999.00 thru Net/Mob Bkg.

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