[Resolved]  Zee Tv — zee5 subscription issue

Address:Thane, Maharashtra, 400605
Website:www.zee5.com

I have paid an amount of rs 99 towards 2 month subscription of zee5 on 2nd sept 2018. The money has been paid through debit card. A successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.
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Jun 14, 2020
Complaint marked as Resolved 
Zee TV customer support has been notified about the posted complaint.
Sep 03, 2018
Updated by snjshinde7
Issue resolved.
Complaint comments 

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I have paid an amount of rs 99 towards 2 month subscription of zee5 on 2nd sept 2018. The money has been paid through debit card. A successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Ankur Barha
[protected]
I have subscribed 99 plan for two month through my ac no [protected] of kotak Mahendra bank vide tbs no pg [protected] on[protected].but I have no plan yet so far. My mobile no [protected].please consider my complaint. Take necessary action.my name is KISHORE CHANDRA PATTNAIK.
Kishore Chandra Pattnaik's reply, Sep 1, 2018
Not successful my subscription 99plan but debit my saving act.my no 9861293241
Zee5 Subscription amount paid but service not received. Payment was successful for 99 but subscription not activated. Plz solve the problem as soon as possible..

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