Zee5 — for refund

Hello sir meri complaint zee5 k virudh h mane 99 wala premium active krne k liye amount paid kiya tha but mera amount bhi debit ho gya or subscription active bhi nhi hua mne unko mail kiya but mail ka koi jawab nhi aaya naa to mera amount refund kr rhe h or naa premium active kr rahe h mne yeha dekha to pta chla bhot logo k sath aisa hi hua h naa to refund krte h naa premium active krte h... please sir request h aapse koi smadhan kriye please.