Zee5 — Subscription charged even after cancelling

Address:Tilak Nagar, Mumbai
Website:www.zee5.com

I have installed zee5 app for monthly subscription and used the services for a month. I have cancelled my subscription right after a month however they are charging me the amount every month without using the services. I have tried everything possible but their merchant have been charging me the said amount every month. I have sent multiple emails & contacted Zee5 customer services as well but no positive response from their end. I have been getting responses in order to cancel subscription which does not support on the Zee5 app. Request you to please help as the amount charged is unethical way.
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There is no option to cancel auto renewal after free trail is over.
Before expiry of free trial I paid inr 99 for monthly subscription, but they still charged my credit card with inr 499.
My monthly plan of 99 is active and I am charged for additional amount of rs 499 unethically

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    Tilak Nagar, Mumbai
    India
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