[Resolved]  Zee5 — zee tv payment made to zee5 but subscription not received

Address:House no. 64 lane no.3 ,Durga Nagar talab tillo bohri, Jammu, Jammu and Kashmir, 180002
Website:www.zee5.com

I have paid an amount of rs 699 towards monthly subscription of zee5 for my account [protected] on 20 march 2020. The money has been paid through sbi (Debit card) card. A successful transaction sms has also been received from debit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Mar 22, 2020
Complaint marked as Resolved 
Solved my issue
Complaint comments 

Comments

My name is Rishi, my ZEE5 id is [protected]@gmail.com. I bought a subscription of 99 rupees for a month on 20th march 2020, however subscription is showing still inactive after the payment. And there was not auto renew option while making the payment but it is showing auto renew Yes.
Kindly help me resolve this issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    House no. 64 lane no.3 ,Durga Nagar talab tillo bohri, Jammu
    Jammu and Kashmir
    India
    File a Complaint