Zefo — extreme delay in product delivery

I had ordered a single bed on 3rd october, 2017. I was promised a delivery of the product by 6th october, 2017. But due to heavy rains that day and an odd delivery timing of around 10 pm, i had to postpone the delivery from that day to 8th october. I had received a call stating that my delivery slot will be from 1 - 3pm on 8th october. After speaking to the delivery boy at around 3 pm, i got to know that he has been assigned a slot of 3 - 6pm. I then received a totally delayed mail and an sms at 6:05 pm stating that my delivery slot is 3 - 6 pm on the same day! After speaking to the customer care, i came to know that they haven't received the product yet. I had to wait the entire day and waste my sunday just for the delivery. Then, they had promised a delivery on 10th october between 7.30 - 10pm and again, no sign of the product. Again they had rescheduled it to 11th october between 7 - 9 pm and it has again been postponed without giving a proper reason. I would not recommend anyone to buy/sell products from gozefo. They just grab your money and fool around. Disgusting service.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HI Sir,

I brought TV from zefo on 6th but just 3days back i have taken dish connection TV display quality is very poor please give me replacement to that product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zefo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    150
    Pending
    0
    Resolved
    8
    Zefo Phone
    +91 80 6813 6500
    Zefo Address
    191 A, Shed 3, Bommasandra, Bengaluru, Karnataka, India - 560099
    View all Zefo contact information