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Zen Overseas Pvt. Ltd. — regarding no response for reschedule of ticket since 11:30 am to till now

Dear team,

We have received from your side regarding the reschedule of ticket id no. 2221256 for bangkok to delhi (27.03.2018). Till time we have not received any response regarding in this matter, in between we have called your customer care more than 20 times. Every time they have hold our called for 20-25 minutes without any response & disconnect the call. It's big harassment and disappointing for us. At 4:56 pm from chetna singh we have received a mail to confirm the amount rs.12, 275/- but after that we have mailed them 7 times request to send the link for payment but we have received another email at 6:21 from mr. Rajesh to deposit rs. 34, 325/-. This is next to impossible of our future we will never deal with easemytripe & not advice to others.
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