Zenify — thumbs down

Address:	Bangalore, Karnataka, 560102
Website:	www.zenify.in

I rented an apartment through zenify. I paid the booking amount and booked the flat two months prior to move-in.in between i followed up on all the maintenance to be done for the flat and acquiring the keys. After a lot of calls i was finally told to come to the flat and the zenify executive would give the keys there. I arrived at the flat and waited two hours before their executive arrived. On entering the flat, the painting and cleaning was not done and it was a mess. We had n choice but to move-in since our furniture was there. After numerous calls the painting and cleaning (Of very poor quality) was done. The maintenance amount was much more than what was mentioned in the contract. Furthermore, the previous tenants had not cleared the maintenance bills, which i had to pay and also other repairs. Time of renewal, the rent was increased by 10% without any approval from my side, which is not permitted as per guidelines. I told them i wanted to vacate the flat due to bad service to which the response was amount will be refunded in 2 months, again not as per guidelines. It's a shame that management is behaving as such, as from my understanding it is a start up by educated people. The only way to resolves such issues is to get in touch with higher management. Service and support: very poor.