Zenify.in — huge deductions from security deposit

Address:	Bangalore, Karnataka
Website:	zenify.in

I got a flat from zenify in 12 march 2016 for my family of 4 people. I deposited 1, 07, 200 rs as security deposit. We stayed there for one and half. Years (Till 9th november 2017) and i got job change we needed to relocate to gurgaon. Being a family people we kept flat very clean and maintained. There is no due pending except electricity bill which is 1400 only till date.

1. Zenify claim they settle security deposit refund in 3 days, i got 51, 284 out of 107200 after 13 day of vacating the flat, which is very bad experience.

2. I requested multiple to zenify to do final inspection in front o[censored]s, so that we know what they are deducting and for what reason, but no one came for inspection. As we have to move to gurgaon, i can't wait for long for zenify for inspection after vacating the flat. All these situations were very well informed to zenify through multiple emails.

3. Now in the name of repair, painting, electricity bill and cleaning zenify is deducting 32, 225. I got the following list from zenify. Almost all following items i got were as it is in the flat. I can't believe how they can deduct money for the repairing the items which were already in the same condition/used when they handedover the flat in march 2016 to us.

Sl. No particulars material service
1 painting 0 10500
2 cleaning 0 2500
3 living area 3 glass door handle knob replace 195 0
4 living area tv showcase glass 2/1 ft replace 350 0
5 living area 2 glass re-fixing with new bracket replace 700 0
6 living area 2 tub light tub replace 240 0
7 living area tub light chock replace 250 0
8 living area 3 hollogin fancy light with invetor replace 1650 0
9 dining area 4 fan e27 bulb replace 180 0
10 dining area 4 inch handle replace 75 0
11 dining area wash basin filter replace 110 0
12 dining area 4 pin tube replace 280 0
13 dining area hollogin fancy light with invetor replace 550 0
14 dining area 2 pin tube replace 250 0
15 bedroom -1 cylinder lock with key replace 950 0
16 bedroom -1 drawer lock replace 250 0
17 bedroom -1 attached restroom health faucet gun replace 250 0
18 bedroom -1 attached restroom wash basin filter replace 110 0
19 bedroom -1 attachedrestroom wallmixture centerspindal replace 780 0
20 bedroom -1 attached restroom wall mixture filter replace 150 0
21 bedroom -1 attached restroom shower head replace 850 0
22 bedroom -2 spring channel set replace 300 0
23 bedroom -2 wheel channel set replace 300 0
24 bedroom -2 window aluminium wheels 2 replace 600 0
25 common restroom cylinder lock replace 800 0
26 common restroom commode connection pipe replace 220 0
27 common restroom sypen set replace 1200 0
28 kitchen ro service 450 0
29 kitchen 6 inch handle replace 95 0
30 kitchen "0" crank inches replace 200 0
31 kitchen waste pipe replace 70 0
32 kitchen utility door handle replace 80 0
33 kitchen 15 ams switch replace 130 0
Gross total 12615 13000
Cgst (@material 18% + @service 9%) 2270.7 1170
Sgst @ 9% 0 1170
Total 14885.7 15340
Grand total 30225.7