[Resolved] Zerodha — account closure | |||
On jan 31st 2018, i emailed [protected]@zerodha.com to close my account. On same day i recd email "you have to send us a signed letter stating the reason for closure along with your signature. To close your ilfs demat account; you have to download, print, fill, sign and courier this ilfs closure letter to the zerodha head office address mentioned below." On 2nd feb : i sent form along with letter stating resaon for closure. 14th mar : i emailed [protected]@zerodha.com, to confirm about a/c closure. 15th mar "i receive email from [protected]@mailer. Zerodha.net stating"closure request can't be processed for the below reason, 1. An amount of rs710/-to be paid amc. I replied hope there is nothing else to pay apart from rs.710. 21st mar : i emailed them details of payment and i receive confirmation that "now your account will be closed you will receive confirmation from nsdl." 3rd apr, 4th apr and 12th apr : i follow-up for confirmation about account closure. 13th apr : i receive email from bgse. [protected]@issl.co.in with copy mark to bgse. [protected]@issl.co.in, Blr. [protected]@issl.co.in, Kavitha. [protected]@issl.co.in, Patrick. [protected]@zerodha.com We have received the request for closing the said account the same can't be processed for the below reason, 1. An amount of rs109.97/- to be paid Log on to our website / click on the link https://www.ilfsdp.com/eko-pay.aspto settle the dues through our secured payment gateway This is just ridiculous. Till today my account is not closed. What is the assurity after paying 109.97 they would close my account.. "i hope they will send one more email stating amc for 6 months from jan'18 to june'18 need to be paid" How will i get confirmation that my account has been closed. Account opening free but account closing is a big challenge Pl. Think before opening account in zerodha. Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 Zerodha Customer Care's response Hi, Can you DM us your Client ID or registered Email ID so that we can have it checked? Verified Support Apr 23, 2018 Zerodha Customer Care's response Your DEMAT Account was closed on April 19th, 2018 and the same has been updated to you by Email. We apologize for the delay | |||
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