Zerodha — account locked and rematerialization of mf

 
3 Reviews
India
 ankushchawla03 on Oct 31, 2019
Client id: yc4159
After rigrous followup of 3 months and registering complaint, now the account is deactivated
But now even i am not able to login to zerodha account, even though the account is not closed
Now i placed request for rematerilization of mutual fund, it has been 1 month
And i am not able to get any update
Whenever you call them they will say you will get a callback from a concerned department, and no call back is received
What kind of call center is this, nobody has any idea, same answer is for every request.
If they charge less brokerage, they are compensating with other things definately

Complaint Status


[Oct 31, 2019] Zerodha customer support has been notified about the posted complaint.
Verified Support
Zerodha Customer Care's response, Nov 04, 2019
Hey, hope our executive reached out. Request you to send the pending documents so we can proceed with the process.
Updated by ankushchawla03, Nov 05, 2019
I got a update from the Zerodha, but why I need to reach consumer complaint forum for every complaints, why do not you take the tickets and customer call seriously.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Zerodha Account Opening Form Rejected due to account no. is not shown fully.
So unable to resubmit the bank statement.
Please let me know the process.
सर/मैडम हमने अपना डीमेट अकाउंट क्लोज करने के लिए स्पीड पोस्ट किया था जोकि जीरोधा सिक्योरिटी को 2 नवंबर 2019 को प्राप्त हो गयाहै फिर भी मेरा अकाउंट क्लोज नहीं हो पाया है client id - XP3781

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    Customer satisfaction rating
    46%
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    Zerodha - account locked and rematerialization of mf