[Resolved]  Zerodha — account opening documents

This company is unnecessary harassing me after taking the Rs. 300 account opening fee. Every time they email me that my Pan card copy is not clear. Where in all the copies are very much clear and each and every details are readable. Moreover when their Executive came to collect the documents that time they readily accepted all the documents and never complained anything about the clarity.

Moreover, I never received any call from them explaining anything. They just email the canned responses.

Making fool of innocent people.
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Jul 13, 2018
Complaint marked as Resolved 
The issue is resolved and I am now happy with the service I received from Zerodha
Zerodha customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2018
Zerodha Customer Care's response
Hello there,

Please share the Ticket no. or your registered email address. We'll have this checked and work towards a resolution.

Regards
Team Zerodha
Complaint comments 

Comments

I have received a call and email stating that the account verification is done and I will receive the login credentials within 2 to 3 days. Let's see if everything ends well. As of now I think the escalation worked.

But still want to give feedback to your email support team to be clear in communication and stop unnecessary delay and harassing customers.
My mobile no:_[protected], Rajnikant Kumar pan no Biqpk5435e, l buy share of HCc on 06 jul 18, but share is not shown any where in my portfolio and Mony has deducted from my a/c and also not shown in fund. Kindly take immediate action.

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