[Resolved] Zerodha — cancel order fund not released
Y
Yakub Veg
Yesterday 9th sep. My two orders were cancelled at 3:30 pm.. One for nifty 50 for 75 quantity and other for bank nifty for 25 q. First order was @ rs.1.60 and other was @ rs 3.90. After cancellation only 150 rupees were released to my account while total sum was 207.50 rupees. Why this happened? Please correct the mistake and release my remaining fund.
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Sep 12, 2020
Complaint marked as Resolved
I placed two orders for banknifty @Rs 3.90 for 25 shares, for nifty 50 @ Rs 1.60 for 75 shares on 9th september which were cancelled at 3:30 pm . Total sum was of Rs 207.50 but fund released to my demat account was only Rs 150. Why did it happen ? Please make resolution .Release my remaining fund to my demat account.
Zerodha customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
Zerodha Customer Care's response Yakub, have you created a ticket for this with us? Could you please DM more details so we can have it checked?
Sep 12, 2020
Updated by Yakub Veg You haven't resolved my complaint yet, then why you mark it resolved ? It is not a fair policy and service. However amount is little but accuracy is also the important thing. Why my cancelled order fund has not been released which is Rs57.50 . It is only a deception. Should l close my account with Zerodha ? You really want so .
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