[Resolved]  Zerodha — delay in offline application for new account and no refund after cancellation

Address:B9/61,, Pune, Maharashtra, 41003

Hi,

I submitted my application offline to zerodha representative on 6th of sep and i was told that application will take 10 days to complete. I paid rs/- 300 as joining fee.
But even after 19 days, application not processed. During this time bse/nse stock market moved from bad phase to good phase and i didn't invest in stock.

Upon enquire, zerodha said my application rejected due to invalid address proof which is vehicle registration copy. At the time of submitting my application, zerodha representative should have told that vehicle registration is not accepted as proof of address.

Now, i 've told zerodha to cancel my application and refund my rs/- 300.
But they said we can't refund the money.

Kindly support me to get my rs/- 300.

Thanks
Deepak baghel
[protected]
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Nov 7, 2019
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Zerodha Customer Care's response
Dear Sir, please share your registered mail ID so that we can help you with the account opening.
Complaint comments 

Comments

Dear sir, plz check .every time withdrawn problem .
I have sent the document for future and option segment activation but it is not activated...

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