[Resolved]  Zerodha — ill ethically trading against customers & taking money

Dear Zerodha Team,

I believe am loyal customer of Zerodha since 2009 as I remember.

I trade on your platform Kite in all forms including Commodities since then.

Today, even though I had already informed on information media, I did not believed until unless it happened with me.

With reference to Goldman sach's scam against their own customer, Zerodha has also followed foot print ..

"I placed cover order for BUY 1 Qty Crude oil MAR FUT At 2534 which has stop loss 2501.

within merely 06 seconds upon completion my stoploss hit, Surprisingly the price has not moved there up to.

the price was[protected]."

the timings being

sell complete[protected]:45:28

Excahnge time[protected]:45:27

Buy Complete[protected]:45:22

Exchange time[protected]:45:01

This means that Zerodha can see the individual order prices and take position and accordingly if the position of customer is along the market.

My 1100 profit was immediately converted into loss of[protected].00 within 6 seconds).This how I lost over huge Rs, Since 2009.

For your reference am attaching the screen shots. on calling to the customer care the y did not bother to answer as a market makers.

I would like to know what Zerodha has to say and act upon this.

Thanks & regards
+1 photos
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Apr 18, 2020
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
Zerodha Customer Care's response
Hey, we've answered a similar query here - https://tradingqna.com/t/i-placed-a-stop-loss-order-which-got-executed-but-i-dont-see-my-stop-loss-price-on-any-charts-be-it-on-nest-nse-amibroker-or-any-other-chart/577?u=bhuvanesh
You can also verify the trades from the exchange here - https://support.zerodha.com/category/trading-and-markets/trading-faqs/articles/how-do-i-verify-the-trades-i-ve-taken-at-the-exchange
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