[Resolved] Zerodha — call on trade charges | |||
Dear sir first of fall your customer relation manager miss puja desai is not pick up the phone on time and never call back if not answer. Second if she talks to me then 23.6 rs. Charged, today i saw my statement then i find this hidden charges. Plz clear that to talk to your customer ralation magaer when we have to pay 23.6 rs. Every time...? Dilip dewatwal Mobile no. +91 [protected], [protected] Indore (Mp) Was this information helpful? | |||
Dec 14, 2017 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Zerodha Customer Care's response Hi Dilip, The call & trade charges that you see on your ledger are levied when you let an intraday position you hold to be squared off by our team here instead of squaring it off yourself. This has been in effect since 19th May and we have emailed all our clients notifying them of this change. This has also been posted on our Bulletin. Check this post: https://zerodha.com/marketintel/Bulletin/363 We request you to call our support desk on[protected]/[protected] for assistance. You can reach us anytime. We only charge for order placement over the phone, and not for support queries. | |||
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+91 80 4040 2020
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No response has been received after completion of my account opening precess. Very horrible experience with the firm...