[Resolved]  Zerodha — payment already made, but can't able to create a new account.

Hi,
I've recently opened my father account on 25th July via online mode and made a payment of Rs.500. The payment however can't be captured, but I've received a verification email for same. I've also already written to support team on [protected]@zerodha.com and called you many times, but customer team is not listening and resolution is not yet made.
If you're treating your new customer in this way, god knows how you handle your existing customers query.

My father's email address where I've received the confirmation email and registered on your website is rawat.[protected]@gmail.com.
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Aug 5, 2019
Complaint marked as Resolved 
resolved.
Zerodha customer support has been notified about the posted complaint.
Jul 31, 2019
Updated by eashish93
Hi,
I've recently opened my father account on 25th July via online mode and made a payment of Rs.500. The payment however can't be captured, but I've received a verification email for same. I've also already written to support team on [protected]@zerodha.com and called you many times, but customer team is not listening and resolution is not yet made.
If you're treating your new customer in this way, god knows how are you handling your existing customers query.

My father's email address where I've received the confirmation email and registered on your website is rawat.[protected]@gmail.com. I've also attached a screenshot of payment success message.

Verified Support
Aug 02, 2019
Zerodha Customer Care's response
Mr. Rawat,
Apologies for the inconvenience caused. We are having this escalated and our Sales Manager will get in touch with you soon.
Complaint comments 

Comments

Hi...

My zerodha mobile application chart not working. It shows blank page only for last 3 days. Tell me how to resolve the issue and send me the latest version of zerodha mobile application.

Kindly resolve the issue.

Thanks,
Santha Kumar

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