[Resolved] Zerodha — refund my account opening fees

Ganeshjgtp

from Mumbai, Maharashtra

Address:

Shankar parvati nagar, Beed, Maharashtra, 431515

My dmat account is not open. So refund my account opening fees vikash1108, Mar 09, 2019

Hello sir,
I tried you online procedure for opening an demat_trading account 03rd march, 2019. I followed each and every step for opening the account but, the results are negative. Non of one account has been opened by your side.
They told me that some documents had been required like aadhar card, pancard & 6 months bank statement and 2 photo of my. I tried that too but the account had not been opened. Everytime your team ask for the different document. Now i am not able to provide any kind of document to your team. If you are not able to open the account without the any more documents you had asked, then please refund my money back asap.
Very very cheap experience with zerodha

Was this information helpful?

No (0)

Yes (0)

Jul 20, 2019

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2019

Zerodha Customer Care's response Hey Ganesh, we request you to DM us your registered number or email so we can have this checked and assist you accordingly.

Related Zerodha reviews

View all 535 Zerodha Reviews

Comments

sjsworld

from Mumbai, Maharashtra

I made payment for opening my account through my card but failed because of a technical error on their website. I paid Rs300 for opening my account, as the account is not opened I want a refund. they are not taking phone calls also to answer and also not replying. how can they charge 300 and not even contacting me?