[Resolved] Zerodha — zerodha not refund my debited amount till date

vikash1108

from Chennai, Tamil Nadu

Address:	#153/154 4th Cross Dollars Colony, Opp. Clarence Public School, J.P Nagar 4th Phase, Bangalore - 560078, 560078
Website:	zerodha.com

Hello sir,
I tried you online procedure for opening an demat_trading account 03rd march, 2019. I followed each and every step for opening the account but, the results are negative. Non of one account has been opened by your side.
They told me that some documents had been required like aadhar card, pancard & 6 months bank statement and 2 photo of my. I tried that too but the account had not been opened. Everytime your team ask for the different document. Now i am not able to provide any kind of document to your team. If you are not able to open the account without the any more documents you had asked, then please refund my money back asap.
Very very cheap experience with zerodha and razorpay

+2 photos

Was this information helpful?

No (0)

Yes (0)

Apr 29, 2019

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Mar 09, 2019

Updated by vikash1108 Hello sir,
I tried you online procedure for opening an demat_trading account 03rd march, 2019. I followed each and every step for opening the account but, the results are negative. Non of one account has been opened by your side.
They told me that some documents had been required like aadhar card, pancard & 6 months bank statement and 2 photo of my. I tried that too but the account had not been opened. Everytime your team ask for the different document. Now i am not able to provide any kind of document to your team. If you are not able to open the account without the any more documents you had asked, then please refund my money back asap.
Very very cheap experience with zerodha and razorpay

And now a fake call or zerodha representative ask debit card/transaction card details (Like complete debit card number etc.) on phone call. I think this is not right for consumer act. What the hell is going on in zerodha...? I have complete call recording with call details that who are from zerodha representative or fake caller. Mobile no: xxxxxxx011, calling time: 05:17 pm, call duration: 01:46 minutes, date of call: 08th march, 2019.

Verified Support

Mar 25, 2019

Zerodha Customer Care's response Mr. Vikash,

We'd like to inform that your refund was completed on the same day you had raised this issue and it should have been transferred back to the account/card you made the transaction from.