| Address: | Bangalore, Karnataka, 560078 | | Website: | zerodha.com |
Dear sir,
I am trading through zerodha and using platform of kite (Zerodha) my login id : ra6039.
On 17/10/2016 i had buy 2 lots of nifty october[protected]I. E. 150 shares) on option @ rs. 9/- per share on limit order and it had executed.
On 18/10/2016 i was placed sell order of 2 lots of nifty october[protected]I. E. 150 shares) @ rs. 10/- per share on limit order but it was not executed ever the share value reached above rs. 10/- and still it was on open status. So i was modified the order and changed the value rs. 10/- to rs. 12/- at that time the share value is below rs. 10/-. After successfully modified the order, at the same time my earlier sell order executed @ rs. 10/- when the share value is below rs. 10/- and modified order is automatically cancelled.
It is my serious allegation that why the sell order had not executed when share value reached above rs. 10/-. At the same time when share value is below rs. 10/- sell order @ rs. 10/- had executed and my modified order cancelled. Today the share value is reached above rs. 26/- so met loss because of zerodha.
Further this is not first occasion i experienced, earlier also i had this kind of problems even my brother who is also trading through zerodha reported to me about this problems many times.
Placing buy order it is executed and there is no problem. This problems happened when placing sell order.
It is therefore requested to kindly look into the matter and necessary investigation may kindly taken against zerodha why this kind of problems is happening.
Please confirm the out come of investigation.
Thanking you,
Yours faithfully.
Altrin apolo
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