[Resolved] Zestmoney — cancel ach mandate | |||||
Hi, Myself anjan kundu, my registered phone number -[protected]. I wish to say kindly please cancel ach mandate done by your company, issued to my respective bank hdfc, you have issued to hdfc bank for processing of ach mandate., would you like to me why is that, how would you do this things where as always not only always but in frequent way my transactions was declined, got a information that due to many issues your company doesnt wish to give me fund to buy things which i have applied for, but main issues of declined i havent got any reply back from your end. If its declined from your end, your company could not provide any fund to me to purchase according to my credit limit wise why you have issued ach mandate to my respective bank hdfc bank? Why is that would you like to give me any clarification of that. If the transactions had declined from your end how you issued for processing ach mandate to hdfc bank. Is that some kinds of joking with me, are you fraud or something... Today evening i have got many sms from my respective hdfc bank that you have issued ach mandate with many transactions wise with many money wise. How your company gonna do this things? Where as i have see that, i dont have any emis, doesnt have any transactions with camden technologies (Zest money), how it has been created to hdfc bank, issued from your end for processing. Transaction id with money kindly please check. Hdfc[protected]- rs.14000. Hdfc[protected] - rs. 23990. Is that gonna be some kinds of joking. I am requesting you kindly please cancel ach mandate which i have shared where as each and every times, frequently transactions was decline from your end. Where as i have seen is on my profile, i dont have any emi with your company, doesnt have any transactions with you, where as i have applied for to buy new things from your merchants always transactions was declined. I have called so many times to resolve this issues, problems was not resolve yet. Today also i have talked with mr. Praful - phone number - [protected], he told me transactions was declined cause of i dont have registered with civil mail i and phone number but i have requested for to change it. Still now it wasnt happend. Requesting you kindly please see it, please cancel ach mandate which was done and issued by your company. I beleive you definately understand it is totally unauthentic. Kindly please cancel it. Waiting for your reply bank. Regards, Anjan kundu. Sent from yahoo mail on android Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 ZestMoney Customer Care's response Dear Mr. Aktku, We're really sorry to hear you had this experience. As per the telephone conversation, this issue is resolved. We are constantly trying to work towards improving our services and we'll make sure this does not repeat. You can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us. Regards Team ZestMoney Verified Support Oct 22, 2018 ZestMoney Customer Care's response Hi Aktku, As per our records, the cancellation of the NACH mandate for the amounts of 14, 000 and 23, 990 has been canceled. Please write us to [protected]@zestmoney.in and we will send you an email confirmation for the same. Regards Team ZestMoney. | |||||
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