[Resolved] Zestmoney — cancel my approved loan

Praveen Thakor

from Delhi, Delhi

Address:

Vadodara, Gujarat, 390009

Please cancel my approved loan CROM[protected] . Myself has sent request to cancell order to Only mobile murchant is CROM[protected] on date 27/10/2019 .Please refund the amount to my account.
The order OM[protected] reference attended by Ashish Nanwate on 11/09/2019 at 15:32. Created case #02533167 for service record on 05/09/2019. Please cancel the order as above due to no service provided by Only Mobile murchant. As Only Mobile murchant is not able to fulfill the request of purchasing the mobile Redmi note7s. .

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Dec 22, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Nov 11, 2019

Updated by Praveen Thakor Please don"t make complicate to get refund & cancel Order OM [protected]. As you murchant Only Mobile is not wish to fulfill the order's requirement.

Verified Support

Nov 12, 2019

ZestMoney Customer Care's response Hi Praveen,

Your request for cancellation of the mentioned loan has been taken. However, please ensure you do not redeem the voucher. The cancellation request will be processed and the needful will be done.

Regards,
Team ZestMoney

Verified Support

Nov 13, 2019

ZestMoney Customer Care's response Hi Praveen,

Please note that we have not received the confirmation of the order being cancelled, from your end. Kindly share with us the email confirmation from OnlyMobiles that your order has been cancelled to [protected]@zestmoney.in. Once we receive the confirmation, the cancellation will be processed.

Regards,
Team ZestMoney