[Resolved] Zestmoney — cancelled loan

VK Rana.

from Gagret, Himachal Pradesh

Address:

Hamirpur, Himachal Pradesh, 177001

Zest money has fraudulently imposing emi on me even without buying anything from any merchant. I just want to cancel the voucher and don't want to pay emi without even buying anything. Atleast wait for the transaction they have clearly miss leading customer's with false faqs that guarantee that emi application will be closed but when we tried to do the same they won't allow, can anyone help me in this and what step can i take to end this traumatising episode.
My application id:5564aa94a748
Customer id:[protected]

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Mar 10, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2019

ZestMoney Customer Care's response Hi Vipan Kumar, we apologize for the inconvenience that you had to face. We've have taken your cancellation request for the Flipkart loan you applied for, the cancellation will take 10 working days to be processed by the merchant. Please note that the cancellation will only be processed if you have not redeemed the voucher code. Once the cancellation is processed you will receive a confirmation via SMS and email. Thanks and regards Team ZestMoney.

Feb 11, 2019

Updated by VK Rana. Reminder...
Dear all now till date we have not recive any confirmation msg and email from your side to cancellation my loan and flipkart voucher i request you again please cancelled the loan as soon as possibel.

Regards,
Vipan Kumar
Mob-[protected]
[protected]@gmail.com