[Resolved] Zestmoney — Delay in issuing NOC letter

DeepikaRavi

from vellore, Tamil Nadu

Jun 27, 2022

Address:

bangalore

Hi,

I have closed my loan on May 25th, 2022. Loan ID: C[protected].
Initially, when I contacted the customer support to issue my NOC they told me wait for 30 days. I have waited patiently and today (27th Jun, 2022), I tried contacting them again, now they are saying I want to wait another 30 days.

It's totally unfair. and am able to see many complaints regarding this. why an reputed company is cheating their customers with timeline.

@zestmoney- I need my NOC ASAP. I have already waited patiently. Please do the needful.

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Aug 16, 2022

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ZestMoney Customer Care's response Dear Deepika,

Thank you for reaching out to us.

As I understand, you are concerned regarding the NOC for the closed loan ID: C[protected].

We will definitely get the NOC for you.

Please be informed that we are working on your request and you will receive the NOC within 15 to 30 working days.

Assuring you the best service.

Regards,
Team ZestMoney