[Resolved]  Zestmoney — I am complaining about the fraud and mental harassment

This side from toton paul from gurgaon.. I have a loan from zest money.. Which 1st emi was 5238/- and the due date was 7 th of april. I manually paid the amount on 6th april but still on 7th april the same amount has been auto debited. From then i have called atleast 20-30 times and everyone i called them they assured me that the money will be credited within 4-7 working days.. But still i didn't receive the amount. The account statement shows the proof of the debited money and there it was showing that the emi amount has been adjusted. But costumer care representative assured me that the money will be refund within 4-7 days. This is a type of mental harassment for me. Want a strict action against zest money.