[Resolved] Zestmoney — Invalid loan need to be cancelled
I tried to ordered some products on myntra on the 2nd of Oct ' 22. However, the order has not been processed due to a payment gateway failure, but Zest has processed the loan incorrectly. Please team Zest, i request you to kindly remove/cancel the invalid loan.
Loan ID : 75762248A479
Phone : [protected]
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Oct 23, 2022Complaint marked as Resolved
ZestMoney customer support has been notified about the posted complaint.
Oct 07, 2022ZestMoney Customer Care's response Dear Customer,
Greetings from ZestMoney.
Thank you for sharing the details with us and we are incredibly sorry for the inconvenience caused.
This is not the service we want you to experience from us. We deeply regret the trouble you faced with ZestMoney, which led you to write to the consumer forum channel.
We will get this checked with our concerned team about the cancellation of the mentioned loan and we shall keep you updated at the soonest.
Please be assured that we will get this resolved at the soonest.
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