[Resolved]  Zestmoney — loan approved but not credited

Address:MUTHOOT FINCORPLTD, D.NO:1-347, GROUND FLOOR,, 515591

I had applied for rs 32000 loan due to some emergency and it was approved next day on 19 th aug 2019. Loan order no. Order id: e2b8fd214bb4, i got as message of approval in two hours and emi tab is also showing the same. Since then its been 4 days i have been tried to following up on daily for loan disbursement. Contact numbers are not working i am in urgent need, i want a final solution for this. My emi and interest has started 4 days back but loan has not even been disbursed. Do the needful.
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Sep 27, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2019
ZestMoney Customer Care's response
Hi Ramakrishna D,

Your experience is important to us! In order to help you better. Please allow us some time to resolve. Our team will reach out to you. Thanks!

Team ZestMoney.
Complaint comments 

Comments

I had taken an educational loan from Zest in december 2018. i repaid same in april 2019. but still in august 2019 it is showing active. this has affected my crisil score and banks are not offering me the loan as well as the credit cards. this has given me a loss finanically.
I have cleared all my due on and before my due without any late payments but i can see there is late payments on my equifax

which is impacting on my credit score because of your poor service

please look intocthis ASAP
meganathan.[protected]@gmail.com

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