[Resolved] Zestmoney — loan

Abbas110

from Agra, Uttar Pradesh

Address:	Sambhal, Uttar Pradesh, 244304
Website:	www.zestmoney.in

Hi,
My zestmoney loan application id is rlnh423061. I got amazon thirty thousand voucher but they voucher not work so i requested zest for cancelation of my loan. I haven't purchased any item, but amount is debited from my bank account. Instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue.

Was this information helpful?

No (0)

Yes (0)

Jun 22, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

May 21, 2018

Updated by Abbas110 Hi,
My zestmoney loan application id is RLNH423061.i got amazon thirty thousand voucher but they voucher not work so i requested zest for cancelation of my loan. I haven't purchased any item, but amount Is debited from my bank account. Instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue.

Verified Support

May 22, 2018

ZestMoney Customer Care's response Dear Abbas,

We're truly sorry to hear that this has happened to you. We have sent you an email, please follow the instructions so that we can investigate and get this issue resolved ASAP.