[Resolved]  Zestmoney — loan cancelled

Address:Chinnu nivas po kavalayoor attingal, Thiruvananthapuram, Kerala, 695144
Website:[email protected]

From
Anuraj r

Respected sir,

I have applied voucher cancellation request last 10days. My vouchers is not cancelled yet even i have not positive response your zest money team. Every executive told me that my request is under process. But nobody provide me proper status of my request. They told me that my request will completed with in 5 working days. But here more 10 days is going..
Please solve my problem on urgent basis... Email:[protected]@gmail.com
Mob:[protected]
Loan id:5b391931e424
Id:3e0e9d0dae0e
Voucher code:[protected]
Pin:729857
+3 photos
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Nov 18, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
ZestMoney Customer Care's response
Hi Anuraj,

We will forward the request to Flipkart and once we receive the confirmation of cancellation from the merchant, we will be able to close the loan.

Please note the cancellation will take 5-10 days as this is a active loan and voucher code. Also, the voucher should not be redeemed for successful cancellation. 

We have noted your details, please delete your post from the public platform due to your security reason.

Team ZestMoney.
Complaint comments 

Comments

I have 1 day late payment in ZEST Money. I applied for a loan recently from other bank and i have been informed that my payments are late by 25-30 days.

I have read lot of documents .. Lender can charge us late payment for short period but cant mark it as late payment as it is affecting my CIBIL.

Zest Order ID:[protected]A54

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