[Resolved]  Zestmoney — refund my advance paid 13995

Address:House no-926, block 23, Employees colony, Jind, Haryana, 126102

My registered no is [protected], I want my money as soon as possible bcak, as i need to pay fees to BITs Pilani. its already 7 days passed but i didn't get any money back. I am sure that you are using everyone's money like this for several days, and makes everyone fool. please its a humble and last request to return my money back.
I chat with customer care executive and asked them to give me any reference or receipt no that you already initiated the process. but they refused to give any details. they said that they don't have any details like this. So please help me, If I could not pay the fees on time, Bits will cancel my admission, then who will be responsible for my future, my time. Here nobody care about anyone. this is pity, that you want to start any org with any responsibility, why don't you people think about progress, helping nature!!!
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
ZestMoney Customer Care's response
Hi Sara,

Your experience is important to us! In order to help you better. Please allow us some time to resolve. Our team will reach out to you. Thanks!

Team ZestMoney.
Complaint comments 

Comments

Sir maine advance emi dalvae hai aaj ek 1291 or ke 3833 ke show nahi ho rahi maine net banking sbi se dala hai aap ke aap me show nahi ho rahi payment id no mara hai[protected] anurag verma

From the last 2 EMI they are adding fine on my account even I have sufficient balance in my account the are taking late fee charges.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information