Zestmoney — Refund of money

Hi
This is kaushal choudhary '
I have book ticket from makemy trip and paid the money from my zest amount
And i have done all the payment on time 'but due to some issue my trip got cancelled
The mmt has refunded the money to zest on 7th jan, but today its 30th jan i havent recived my money back
My loan id:- 3YE1D44A3399 AND D335A0666022
Since 20th jan i am talking to customer care on twitter mail but no one is answering properly what its reason of getting the money delay and when i will get the money back
Mr Anoop Singh/ Ms Swapnil Chandra from zest has forward the mail that he will revert back to me but that also not done yet what i will understand i wont get my moeny back
I want to ask one thing when we people dont pay the moeny on time u charge us interest den if you people not refunding the money on time then what you u should do
Since last week i am asking zest money people to ans my question about refunding my money but no is care to ans
I kindly request refund my money as earliest