[Resolved] Zestmoney — regarding nach return

ravimerja

from Ahmedabad, Gujarat

Address:	560034
Website:	zestmoney.in

Dear Sir,

Zestmoney company is send the nach mandate after the loan paid off. From my bank account 2 time 295 rs debit against NACH MANDATE return, after the 6 successfully EMI paid. I paid my last emi 21 june 2018 of 1269 rupees. then after zestmoney send the mandate to my bank account ECS/ACH RETURN CHG[protected], 295 rs debit due to insufficient balance. my question is if loan is PAID-OFF. why zestmoney send NACH mandate to Bank?

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Aug 11, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

ZestMoney Customer Care's response Hi Ravi,

We're really sorry to hear you had this experience. We've arranged for a refund and it will reflect your bank account on or before 11/07/2018.

Kindly mail us on [protected]@zestmoney.in whenever you require your next service and a representative from our team will help you with this.