[Resolved] Zestmoney — sir my all accounts are closed but I need very urgent noc or closed accounts certificate

arjuna875

from Cuddapah, Andhra Pradesh

Address:

1-532, r.k nagar, near auto stand, anantapur, Anantapur, Andhra Pradesh, 515001

Sir my all accounts all completed. but in cibil score all accounts are active. but I am applying Home loan ...still pending today...i am asking noc but NOC not send me my email. but i am asking last 5 days zest money customer care but not solved my problem.. worrest service in customer care...irresponsible answer ... my No.[protected] mail: arjuna.[protected]@gmail.com

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Nov 12, 2019

Complaint marked as Resolved

Sir very urgent...my home loan is pending...zest money worst service noc...pls urgently

ZestMoney customer support has been notified about the posted complaint.

Nov 12, 2019

Updated by arjuna875 I herewith enclosed loan accounts

Verified Support

Nov 12, 2019

ZestMoney Customer Care's response Hi Arjuna,

We're really sorry to hear that. Please be assured our CIBIL team will look into this and definitely help you with the correction. They will need to see the copy of your latest CIBIL report in order to fix this issue. Please email your CIBIL report to [protected]@zestmoney.in. Once this is done, we will ensure the needful is done at the earliest possible.

Regards,
Team ZestMoney

Nov 13, 2019

Updated by arjuna875 I want clearance certificate urgently ...my home loan is pending... worrest customer care in zest money ...I am asking last 7 days but my problem not solved... Pls very urgently Clearance certificate urgently

Nov 13, 2019

Updated by arjuna875 Tq so much my problem is solve...

Verified Support

Nov 13, 2019

ZestMoney Customer Care's response Hi Arjuna,

As communicated over call, we have sent NOCs for 3 loans and be assured that we will send the NOC for the respective loan of 17, 000 in 15 days. We will follow up and resolve it as soon as possible.

Regards,
Team ZestMoney