[Resolved]  Zestmoney — they taken loan in my name

When i approached bank for my home loan, they gone thru my cibil report and said dmi finance had taken 59k loan with my name and almost 10k is pending to pay, they rejeced my home loan.

I had cancelled all releationship with zesmoney on april / may, then how they can take loan in my name?

Dmifinance
Consumer loan
Acount :- dmi[protected]
+1 photos
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Dec 4, 2020
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Sep 22, 2020
Updated by Sijin Unis
close the above loan account and update it mo my cibil asap
Verified Support
Sep 23, 2020
ZestMoney Customer Care's response
Hi Sijin,

Greetings from ZestMoney!

We are extremely sorry to hear about this issue.

We understand how nerve racking and stressful this must be for you.

Our team has responded to your e-mail yesterday. We request you to please continue the follow ups there for closure.

We value your relationship with the company and appreciate your patience.

Thank you.

Regards,
Team ZestMoney
Oct 02, 2020
Updated by Sijin Unis
any updates on the same?
Verified Support
Oct 20, 2020
ZestMoney Customer Care's response
Hi Sijin,

Greetings from ZestMoney!

We would request you to please check your transunion report on 24th October 2020.

The corrections will be reflecting there in that report. Other reports which are free, will take time for updation.

We believe we were able to clear your query.

Thank you.

Regards,
Team ZestMoney
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