[Resolved]  Zestmoney — Unethical behaviour

Respected Sir/Madam
On october 2021 i converted gift card from ZEST MONEY to purchase iphone in flipkart. but unfortunately i cancel my order i cant receive any product from flipkart. i just contact and inform to zestmoney to cancel my gift card voucher i mentioned all the related documents through mail. they replied me to cant cancel the gift card once activated and you can purchase any other product within year. But im not interest to buy any other products, then i told so please cancel all gift card voucher. i send lot of mails to zest money. one day they inform me to ask Flipkart. im also inform to flipkart they told ask zest money. every month minimum 5-6 times to put the cheque and charge 295/- for cheque return charge. from Nov 2021 to till now i pay minimum[protected]/- then they call repeatly and give torture. then this missing EMI was reflect in my CIBIL. It affect my future loan process and my carrier. so please kindly help me to cancel my gift card voucher and clear my CIBIL . I hope and received positive feedback from your side ASAP. thanking you
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Jul 9, 2022
Complaint marked as Resolved 
[email protected] phone: 9865533009/8760456777 company want to cancel my Gift card voucher and give the NOC and mentioned loan was closed. because it was affect my CIBIL.
ZestMoney customer support has been notified about the posted complaint.
Jul 18, 2022
Updated by vignesh_v07
July 9th, 2022 I was give the complaint against zestmoney. They mentioned that complaint was resolved. But till the date they call me again and again, send the messages through message and WhatsApp to pay the amount immediately. Then put the cheque for clearance and that cheque. Again they debit 295/- amount on my account. Actually I applied the home loan 45lakhs. They stopped my application process for Zest money. Zest money only want to compensate that loan amount. Because this missing emi counts reflect my CIBIL and it's affect my future.

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