[Resolved]  Zestmoney — voucher not get

Address:Darjeeling, West Bengal, 734003

Hi, i have a credit limit of 25000 i uploaded the nach form 5days ago.. It has to verified within 24hours bt its not! Then your chat assistance told me that i can apply for a voucher and i do apllied for voucher and then again they told me to wait for 24-48hours!! Bt now its been more than 48hours and still i didn't got any sms or email! What is the problem? Why its taking so long???
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Oct 13, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
ZestMoney Customer Care's response
Hi Subhamkar Debnath,

We're really sorry to hear you had this experience. We are constantly trying to work towards improving our services and we'll make sure this does not repeat. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.
Complaint comments 

Comments

Hi
I applied for amazon voucher and I have already uploaded my nach but haven't got any information regarding my amazon voucher. Also, i haven't got any information regarding my credit balance.

Please make my voucher ready and let me know about my credit balance.

Thanks
My name is Rahul Pundhir. My register number is [protected]. My previous email id is block . I can't create my account with my adhar[protected]. So plz this adhar link my new I'd rahul.[protected]@gmail.com.

RahulPundhir9991's reply, Sep 18, 2018
Plz update my email id . Link Aadhar 648060291634 with rahul.pundir9991@gmail.com . My register number is 9873137261.plz update .

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