[Resolved]  Zestmoney — without giving money asking to repay the amount

Dear sir/madam,

I have applied for loan in zestmoney last month, however i have not received the voucher hence i bought mobile through other shop. Now zest money sending the email to pay emi for the amount which i have not got and the for using the voucher about which i even don't know the code also. When i contacted zestmoney they are asking to contact amazon as voucher issued in the name of amazon to cancel the voucher and when i contacted amazon they are asking to contact zestmoney.

Request you to please help me in this regard
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Jun 3, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
May 01, 2018
Updated by Azharuddin shaik
My mobile number using which I have applied for loan in [protected]
Verified Support
May 02, 2018
ZestMoney Customer Care's response
Dear Azharuddin shaik,

We are sorry that you had to go through all the trouble. As discussed, please give us some time for us to resolve the issue. You will be notified via Call or SMS once resolved.

For any other queries, you can reach our customer support team on [protected] or you can login to your ZestMoney account and chat with us. We work all 7 days between 9 AM to 7 PM.

Regards,
ZestMoney
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