[Resolved] Zestmoney — zestmoney & dmi finance

hemanth2355

from Nellore, Andhra Pradesh

Address:

No.6-1-198, 2nd Floor, Varadaraja Nagar, Tirupati, Chittoor, Andhra Pradesh, 517503

Am K.E.Hemanth Kumar availed zest money loan of Rs.9059, and cleared all the dues in advance and one loan account called DMI FINANCE showing 1, 90, 000 as sanctioned amount of which Rs.3, 020 was overdue and i didnot availed or approch the institution but unnecessarily it is showing in cibil report and my score got down to 714 due to their mistake, i have wrote a mail to zest money and response from them, so i request to zestmoney on behalf o[censored] please rectify the error at the earliest, with this situation banks are refusing for new loans.

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Dec 14, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

ZestMoney Customer Care's response Hi Hemanth,

We're truly sorry to hear that. We will definitely look into and resolve this for you. Our payments team will need to see a copy of your latest CIBIL report in order to fix this issue. Please email your CIBIL report in PDF format to [protected]@zestmoney.in. Once this is done, they will check and update you accordingly.

Regards,
Team ZestMoney