[Resolved]  Zicom — Poor customer care service

Address:

New Delhi, Delhi

The worst after sales service team I have ever came across. 8 days since the first complaint and regular follow up since then, But none is ready to buzz. This is how they make the customer "feel safe". Moreover all they are worried of is AMC, Annual Maintenance Contact, they don't care if their is burglary or theft in the home, they don't care how difficult it can be for a 50 yrs old to come down 3 floor just to open a door and they claim to be the best in personal security industry. This is when all they need to do is, just a change of adapter. The top executive also give the same answer and excuse as a mere customer care executive.