[Resolved]  Zivame — Zivame Account Hacked

My Zivame account was hacked on 8th Aug and purchases were made using the Zcoins in the account by Ms. bhavya g
prem ganga chs kasturba road, mulund west
MUMBAI, Maharashtra, 400080
INDIA
T: [protected]
The order no #[protected]

Zivame has a rule of not cancelling the order of cosmetics. So I am unable to cancel the order and also loose the Zcoins present in my account. I want the order cancelled and the money refunded to my account.
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Aug 10, 2021
Complaint marked as Resolved 
The Zivame team refunded my money
Zivame customer support has been notified about the posted complaint.
Aug 10, 2021
Updated by Zcustmomer
zCoins: ₹ 1497 were used to make payment. I would like that to be refunded at the earliset
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