Zomato — account blocked for placing online orders

I have been a loyal customer to zomato for years and usually place multiple orders in a day. Some of them got cancelled for various reasons and their system detected it as a suspicious behaviour, i don't know why. And my account got blocked from then and couldn't place orders. Please reactive my account so that i can place my orders as usual.

Username : sande. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Today I ordered an OTC Pizza and chowmein from Hungry Bites. But the pizza was very bad and topping was overcooked.I did not enjoyed it at all.I am upset with the kind of service. I had payed money for this and it is just wasted. I deserve something to compensate for this. Hoping for a good response from you people... thanks!!

I placed a order on Zomato and i used the promocode ZPAY100 and I was supposed to get 100% cashback upto rs.100 and my total order amount was around Rs.117 so i should get a cashback of Rs.100 if i pay through paytm and i made the payment through paytm but still i did not get the cashback.
Transaction for INR|89.46 to IBIBO WEB PVT LTD has been completed successfully with reference id 97542027.

Order is not place but amount is debited in my account please refund the money

Your SB A/c **********07353 is debited for Rs. 89.46 on[protected] by E-Banking. Avbl Bal Rs:3070.72

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7775
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information