Zomato — amount deducted but no order received on app

Address:	Bhopal, Madhya Pradesh
Website:	www.zomato.com/india

Vijayendra singh
Email: [protected]@gmail.com
User_id: 60771720
User agent: mozilla/5.0 (Windows nt 6.3; win64; x64) applewebkit/537.36 (Khtml, like gecko) chrome/69.0.3497.92 safari/537.36

On 15 sep i ordered from sagar gaire at 8:52 pm. Payment was successful from bank end but there is something wrong in zomato app. It does not pick the order. I message screenshot of succesful transaction but there is no reply from zomato side.

I need to again spent 96 rs to order again at 9:30. And my previous money lost.

Reference no. Igaejeijh5
Debit account no.-[protected]
Reference no.[protected]
Amount - inr 96
Status - completed successfully
Branch - garha jabalpur
Time - 20:51 15-sep-2018

Zomato are cheaters. I will never use zomato app again and will also tell my friends not to use it.
Zomato cheats normal people.
Dont you know how much that 96 rs important for a student who is relying on parents money.
Worst app worst experience.
Give my refund or i will lodge complaint against you in consumer forum,