Zomato — amount not refunded after 12 days

Gourav Ashapure

from Bhopal, Madhya Pradesh

Address:

Df, diamond park, dhanwantri nagar, Jawahar Nagar Indore, Indore, Madhya Pradesh, 452012

I am ordering food from zomato on 3 rd november and my order is not accepted by restaurant so they drop me message your amount will be refunded in 7 days but no amount is refunded and i have done mail on zomato but they tell talk to your bank then i enquiring on bank so bank person tells me no refund is done by zomato. And they give me rrn no but they show no results found showing.. Pls help to initiate my refunds
Rrn no.[protected]

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Comments

Sayali Pastay

from Delhi, Delhi

My money is deducted from my bank account but not receive order from restaurant...n also i called restaurant they said they didn't recive any order from me my order no is [protected]

Gaurav kr guota

from Mumbai, Maharashtra

Zomato order ID-[protected] was not delivered and marked as delivered by them... upon complaining they are not resolving the isse or neither refunding the amount..
also they are not responding mails and providing no resolution over chat... i have requested for a callback but no one bothers to call and talk.. very bad experience.

[email protected]

from Bhatapara, Chhattisgarh

I have ordered one burger from Burger King gwalior via zomato. Total cost of Rs 55 but amount deducted was 121 rupees including 55 Rs of burger 32 Rs service tax 34 Rs. Delivery charges. But actual received from Burger King was Rs. 88 including 55 rs of burger and 33 Rs. Of delivery charges. I want to get back excess amount immediately