Zomato — application blocked

Hey,
I order through zomato from box-8 desi meals, nd select base as paratha but they give me rice instead of paratha... I complain this in zomato chat support as restaurant was unresponsive, zomato executive tell me that sorry for inconvenience but restaurant is not responding at the moment so we can ro nothing. (I also share photo of meal what i get)
I told him to replace this or refund my money but he denied. I don't want to argue with him bcoz he was very rude so i leave.
Next morning my account blocked! Seriously.
They blocked my account bcoz i complain.. Grt job zomato
I request you to please look into this matter and unblock my account quickly bcoz i have more than 500 credit.
I also mailed u guys but they r giving copy paste answer.