Zomato — bad experience

 
3 Reviews
United Arab Emirates
 Maimai Resurreccion on Jun 25, 2019
We placed our order at 5 o’clock in the afternoon and we have recieved a feedback almost three hours that the order is not placed because you guys cannot reach my number cannot be delivered. This is unacceptable and a very bad service from you guys to think that zomato is one of the biggest names when in comes to this. By the way this is not the first time that we encountered a problem with you so please get your act together. This is so disappointing!!!

Complaint Status


[Jun 25, 2019] Zomato customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I ordered a food item through zomato app. The app deducted Rs. 160 from my bank account but failed to place my order
Zomato customer care numbers are worth of nothing too.I kept calling but nobody picked my call. Zomato app is robbing people of their money which is a grievance concern. Help me get quick resolution.
Date : 16.06.2019
Rs.425.30 has been paid for getting food from Hotel Ponnusamy, Chennai - Order No.3066 - but not received . Phone no. [protected]

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    Customer satisfaction rating
    14%
    Complaints
    3090
    Pending
    0
    Resolved
    418
    phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    location
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    Zomato - bad experience