Zomato — bad experience

Address:1234

We placed our order at 5 o’clock in the afternoon and we have recieved a feedback almost three hours that the order is not placed because you guys cannot reach my number cannot be delivered. This is unacceptable and a very bad service from you guys to think that zomato is one of the biggest names when in comes to this. By the way this is not the first time that we encountered a problem with you so please get your act together. This is so disappointing!!!
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I ordered a food item through zomato app. The app deducted Rs. 160 from my bank account but failed to place my order
Zomato customer care numbers are worth of nothing too.I kept calling but nobody picked my call. Zomato app is robbing people of their money which is a grievance concern. Help me get quick resolution.
Date : 16.06.2019
Rs.425.30 has been paid for getting food from Hotel Ponnusamy, Chennai - Order No.3066 - but not received . Phone no. [protected]

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